Student Manager, Air Force, Air University

Performance Excellence Partners, LLC (PEP) is seeking a full-time Student Manager to support the mission of U.S. Air Force, Air University at Maxwell Air Force Base, Gunter Annex. Specifically provide administration and student management support to the Commanders’ Professional Development School at the Eaker Center for their Leader Development Course for Squadron Command which is a world-class, transformational educational experience to officers, enlisted and civilians selected to assume squadron command positions. This position will manage all aspects of student logistics (lodging, per diem, transportation, etc.), to create a positive learning experience and will serve as the face of the support staff to students enrolling in the Course. The Student Manager will setup and host lunches and assist not only students but distinguished visitors and instructors. This position requires excellent people skills, willingness to serve and to make the experience exceptional. 

As a Student Manager, you will:

• Build classes, allocate quotas, register, and graduate students in the Air University (AU) registration system, course and the learning content/management system as needed. 
• Serve as course support function to track academic progress and validate program completion.
• Coordinate with MAJCOM training requirement managers on student requirements.
• Update AU systems and SharePoint sites with course changes and student reporting instructions.
• Conduct primary regular interaction with students regarding course enrollment, school welcome, lodging, transportation, and other information. 
• Coordinate local student lodging and transportation requirements as needed.
• Provide monthly statistics covering enrollments, drops and graduations to the course directors.
• Graduate the students by processing their names for insertion in military and civilian personnel data system and AU systems.
• Collect, record and provide a brief summary gathered by student feedback forms.
• Provide weekly status reports and attend faculty development meetings/trainings.
• Assist instructors and Eaker Center faculty where needed during class execution. 
• Coordinate on DV lodging and transportation requirements as needed. 
• Establish contact with off-site venues for off-site activities (e.g., eateries in specified areas).
• Attend planning sessions to determine training requirements. 

To do this job well, you will have:

• At least two years of professional experience in student management / coordinator and/or training administration.
• U.S. Citizenship.
• A solid understanding of military culture and structure (e.g., previous military service, and/or experience working with the military as a civilian or engaging with military programs).
• Working knowledge of Microsoft Office and Adobe products.
• Ability to be detail-oriented, a motivated self-starter, and able to work both independently and as part of a team. 
• Exceptional organizational and multi-tasking skills.
• Excellent communication (written and oral), customer service, problem solving and organizational skills.
• Ability to work onsite at Maxwell AFB-Gunter Annex, Monday - Friday during core business hours and occasional remote work as needed.

Why work for PEP?
Performance Excellence Partners, LLC (PEP) is an award-winning woman-owned small business with a 25-year history of successfully executing complex Federal government prime contracts for a variety of agencies. We are a growing, solution-oriented, management consulting firm led by a creative visionary and a caring, hands-on leadership team. Since its inception, PEP has been a proponent of employee-focused workplace practices, retaining a diverse workforce, fostering a supportive and dynamic corporate culture, and ensuring an inclusive and flexible work environment. Employees feel invested in the company’s success. We offer competitive salaries, a comprehensive benefits package and a culture that is built on the following shared core values:

• Applying uncommon integrity: we consistently operate truthfully and honestly, putting the needs of our clients and the project first.
• Seeking inspired solutions: we are constantly expanding our knowledge and looking for new and innovative ways to solve problems and provide services to help clients and service recipients succeed. 
• Creating lasting impact: we are focused on solutions that will make a difference, now and long-term.
• Attracting and building enduring partnerships: we put the client, project, or partner first and communicate openly, honestly, and respectfully.

We hire, review, reward, recognize, and retain our co-workers based on these characteristics, so it's important that you share these values in order to be part of our team.

In addition, we recruit, employ, train, compensate and promote without regard to race, religion, creed, color, citizenship, national origin, age, sex, gender, gender identity/expression, sexual orientation, marital status, disability, genetic information, veteran status or any other legally protected basis, in accordance with applicable federal, state, or local law.